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Ms Overcomer Privacy Policy

Introduction

At Ms Overcomer, your privacy matters to us. This policy explains how we collect, use, and protect your personal data when you interact with us, whether through coaching sessions, workshops, or our website.

If you have questions or concerns, please contact us:

We encourage you to reach out directly with any concerns before contacting regulatory authorities.

1. Important Information

Ms Overcomer is the controller of your personal data, meaning we are responsible for deciding how it is collected, used, and stored.

2. Data We Collect

We may collect the following personal data:

  • Identity Data: Your name and title.

  • Contact Data: Your email address, phone number, and postal address.

  • Engagement Data: Information shared during coaching sessions or workshops.

  • Technical Data: Your IP address, browser type, and other website usage details.

  • Marketing Data: Your preferences for receiving communications about services, events, and updates.

3. How We Collect Your Data

We collect data through:

  • Direct Interactions: Information you provide when signing up for services, attending workshops, or reaching out for support.

  • Automated Technologies: Data from cookies and similar tools when you use our website.

4. How We Use Your Data

Your personal data helps us to:

  • Deliver tailored coaching services and workshops.

  • Respond to inquiries and support requests.

  • Improve your experience with Ms Overcomer.

  • Keep you informed about services, events, and promotions (with your consent).

5. Sharing Your Data

We may share your data with trusted third-party service providers who help us:

  • Manage technical and IT support.

  • Facilitate bookings or payments.

All third parties are required to maintain the confidentiality of your data.

6. Data Security

We use appropriate security measures to safeguard your personal data against unauthorized access, loss, or misuse. Only authorized personnel have access to your information.

7. Data Retention

We retain your personal data only for as long as necessary to:

  • Provide coaching and workshop services.

  • Fulfill legal, financial, or regulatory requirements.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request Corrections to any inaccuracies.

  • Request Deletion of your data, where applicable.

  • Object to certain types of data processing.

  • Withdraw Consent for marketing communications at any time.

To exercise these rights, please contact us at info@msovercomer.org.uk

9. Changes to This Privacy Policy

We regularly review and update our privacy policy. The latest version was updated on 20/12/2024

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